7020 Privacy Policy — We Keep Your Data Safe
Learn how 7020 collects, uses, stores, and protects your personal information as a user of Malaysia's leading online betting platform.
Last updated: January 2026
Document Contents
- Information We Collect
- Purpose of Data Use
- Cookies & Tracking
- Data Storage & Security
- Sharing Information with Third Parties
- User Rights & How to Contact Us
1. Information We Collect
When you register and use the 7020 platform, we collect several categories of information to ensure a smooth, secure experience that meets legal requirements. Account information collected includes your full name, email address, phone number, date of birth, and the username you choose at registration. We may also request a copy of an identity document such as your IC or passport for identity verification (KYC) purposes before certain financial transactions are processed.
On the technical side, 7020 automatically logs your device and browser information each time you access the platform — including device type, operating system, IP address, browser type, screen resolution, and the date and time of access. This data is used solely to detect suspicious activity, resolve technical issues, and improve platform performance. We do not use this technical data to build advertising profiles targeting you personally.
Payment information we collect includes bank account numbers, account holder names, and transaction records in MYR. It is important to note that 7020 does not directly store your credit card details or online banking passwords — all transactions are processed through secure, registered payment providers. Usage data such as betting history, game preferences, and session duration is also recorded to help us deliver more relevant and personalised services to you.
2. Purpose of Data Use
The personal information you provide to 7020 is used for purposes that are clear, lawful, and limited to what is necessary for platform operations. The primary purpose of data collection is to create and manage your user account, process deposits and withdrawals in MYR, verify your identity, and ensure the security of financial transactions. Without this information, we would not be able to provide a safe and responsible online betting service to Malaysian users.
Your data is also used to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) and KYC requirements. 7020 uses your information to send important account notifications, security updates, and transaction alerts. Promotional communications such as bonus offers or betting event updates will only be sent if you have opted in during registration or through your account settings.
Platform usage and behavioural data is also analysed in aggregate for service improvement, new feature development, and technical troubleshooting. This analysis does not use individually identifiable information and is intended solely to enhance the overall quality of the 7020 platform for all users. We will not sell, rent, or use your data for third-party advertising purposes without your explicit consent.
3. Cookies & Tracking
The 7020 platform uses cookies — small text files stored on your device — to ensure core website functionality runs smoothly and to enhance your browsing experience. Session cookies maintain your logged-in status while you use the platform, while preference cookies save your personal settings such as your preferred language and display format. Without these essential cookies, certain platform features may not function properly.
Beyond essential cookies, 7020 also uses first-party analytics cookies to understand aggregate platform usage patterns — such as the most frequently visited pages, time spent on the platform, and user navigation paths. This information helps our technical team identify areas for improvement and optimise overall platform performance. We do not use third-party tracking software that sells your data to external advertisers.
You can manage or delete cookies at any time through your browser settings. Please note, however, that disabling or blocking certain cookies may affect the functionality of some parts of the 7020 platform. By continuing to use the platform after viewing our cookie notice, you are considered to have consented to the use of cookies as described in this policy. We encourage you to review our cookie policy periodically, as it may be updated from time to time.
4. Data Storage & Security
7020 uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. Your personal data is stored on servers secured by multi-layered firewalls, intrusion detection systems, and strict access controls. Only authorised personnel who require access to fulfil their job responsibilities are permitted to view user data.
Your personal information will be retained for as long as your account is active or as long as necessary to meet applicable legal obligations. Following account closure, financial transaction records may be kept for a period prescribed by Malaysian law for audit and compliance purposes. Data that is no longer required will be securely deleted or anonymised in accordance with 7020's internal procedures.
While we take all reasonable precautions to protect your information, no security system can be guaranteed 100% safe against all cyber threats. In the event of a data breach affecting your personal information, 7020 is committed to notifying you promptly in accordance with applicable legal requirements. We continually review and update our security measures to stay ahead of evolving cyber threats and to protect the interests of our Malaysian users.
5. Sharing Information with Third Parties
7020 does not sell, rent, or disclose your personal information to third parties for marketing or advertising purposes without your explicit consent. However, there are limited circumstances where we may need to share your information with trusted business partners — such as payment service providers that process your MYR transactions. All third parties we work with are bound by strict data protection agreements and are only permitted to use your information for the specified purposes.
Under certain circumstances, 7020 may be legally required to disclose user information to relevant authorities — such as law enforcement agencies or financial regulators — where a valid court order or legal requirement exists. Any such disclosure will be handled with the utmost care and only to the extent required by law. 7020 will endeavour to notify you of any such disclosure request where permitted to do so by law.
Should 7020 be involved in any future merger, acquisition, or sale of business assets, user information may be transferred as part of that transaction. In such cases, you will be notified in advance and informed of any new privacy policy that applies. We are committed to ensuring your information remains protected regardless of any changes to 7020's business structure.
6. User Rights & How to Contact Us
As a 7020 platform user, you have several important rights regarding your personal information. The right of access allows you to request a copy of the personal information we hold about you at any time. The right of rectification allows you to request corrections to any inaccurate or outdated information in our records, and we are committed to processing such requests within a reasonable timeframe.
You also have the right to request deletion of your personal information (the right to be forgotten) under certain circumstances, such as when the data is no longer needed for its original purpose. However, deletion requests may not be fully processed where there are legal obligations requiring 7020 to retain the information for a specified period. The right to object to data processing for direct marketing purposes is also available, and you may withdraw your consent at any time without affecting the validity of any processing carried out prior to that withdrawal.
To submit any request relating to your privacy rights, or if you have any questions or concerns about how 7020 handles your personal information, please contact our support team by email at [email protected]. We are committed to responding to all privacy enquiries within seven business days. If you are not satisfied with our response, you have the right to refer the matter to the relevant data protection authority in Malaysia. 7020 takes every privacy complaint seriously and will always strive to resolve them transparently and fairly.
Questions About Your Privacy?
The 7020 team is ready to help you understand how we protect your data. Visit our FAQ page or register now to start enjoying a safe betting experience in Malaysia.